How can we help?
#1: Covid-19 2020 Travel: Start Here
#2: Why aren’t the airlines allowing for refunds or free changes for everyone?
#3: I inquired about a change or canceling my trip. When can I expect to get a response with my options?
#4: If I bought travel insurance, what can I expect from coronavirus changes?
#5: What are my options to change or cancel my trip?
#6: Why is it taking so long for me to get my refund?
#7: COVID-19 and International Travel
Customer Support Contact
What's the difference between reissue and revalidation?
Why can't I get an itemized invoice for my flights?
How can I access my booking?
What do I do if I need help?
How can I contact AirTreks?
Rebooking FAQ 2021
How does rebooking work?
When can I rebook?
Can I rebook with the airlines?
Can another person use my credit?
Can I change my routing?
Are there travel restrictions?
What happens if I can't travel?