#2: I inquired about a change or canceling my trip. When can I expect to get a response with my options?
We have over 10 times the normal volume of calls and emails regarding coronavirus changes. More volume than 9/11. We were there for our travelers then too.
So, we are prioritizing responding to people based on how soon they are leaving.
For the quickest response, the best way to submit your inquiry to us is via this form.